Customer Testimonials
I just purchased a brand new Mazda CX-5 from Simon Duffey and the experience was the best I could have asked for. Simon was very professional, honest, and direct to the point without all the "salesman" nonsense. I was with my wife and 3 year old and Simon made all the accomodations for us to enjoy our car buying experience. We were given a good trade value for our clunker and there were no hidden costs in our purchase price. Walked in there at 5:30 and was out with our brand new car by 7. I would recommend this dealership to ...
I have owned a Mazda for 12 years. My husband said its time for a new car. We came to Gray Epperson and found this wonderful man name Rick McCarthy, who help us find the car that we purchased in May of 2017 the CX-3. Loved the car, now its a year later, and we decide the car just was not big enough for our family, not Rick fault, mine. So I returned to the dealership, and of course I am asking for the wonderful man that helped me last year. Now I own the CX-5 everything went great. Such a wonderful ...
This is my second vehicle purchase from Rick at Gray Epperson Mazda. Both experiences have been absolutely fantastic. They are so easy to work with. Rick is very laid back and extremely knowledgeable about the vehicles. I found the exact vehicle that I wanted and I couldn't be happier with it! Also, Donna in the service department was so friendly and fun when I came in for the oil change on the car that I ended up trading! She kept me informed of the progress on my vehicle until I decided to test-drive and purchase something else. Ha. Tony ...
Had to go in for my 10,000 mile oil change. Staff was very friendly and very fast service. I forgot to turn my coupon in at the beginning and Donna took care of me at the end. Tire pressure light came on after I left and they took me right back and fixed it for me. Amazing service will recommend to everyone and will definitely go back for my 15,000 change
I love my new Mazda CX-5 Grand Touring that I bought from Gray Epperson Mazda. Everyone there was friendly and knowledgeable especially Adam Gage our salesman.
I called and got an appointment early on Monday, April 2nd. This fit my schedule. Upon arrival, I was greeted by Donna in the service department. I explained what I was there for and she showed me to a more comfortable waiting area in the main showroom. I was shown and offered coffee and told the work should not take long. Donna was right, the work did not take long. The service technician also inspected my vehicle for other areas and I was given a copy for my records. This is my first experience with the Gray Epperson service team ...
I recommend anyone looking for a new car with great service and always have the customer in mind to check this place out! I’ll definitely be coming back!
I spent a lot of time deciding on the right car for my needs and the best value and Rick went out of his way to show me all of the best features, the best pricing and the best overall value. I really appreciate the time and effort that he spent and will definitely buy from Gray Epperson again when I have future needs for a car.
Excellent service easy to make appt. Fast service with a smile to boot. Love my Mazda too. I have been many times and It's always pleasant.
Gray Epperson is a great dealership...This makes the 5th Mazda that I have purchases from them...I will continue to do business with them in the future also..
Donna went far beyond normal customer service to help us with the service of our car. We were just a drop in service customer and she got us serviced in a very timely manner. Thank you Donna for saving us from having to make another trip for service.
Friendly staff. Offered a 20$ off coupon for next service when I upgraded to full synthetic Paid $65 this time but next time should be 45. Not too bad.
Rick is a great salesman. He is very helpful. I am a repeat customer. He always tries to get what I want. He is also helpful with boxes for cleaning out the room or car.
I had an amazing experience, very easy to deal with. I didn't feel like I was pushed into any decision and my opinion and thoughts were greatly valued.
Purchased a new 2016 Mazda CX5. The salesman I dealt with was David Elrod and he did a great job. He was able to answer all my questions and made the buying experience a pleasure.
Bought my GMC canyon here few weeks ago showed up at 8 pm bought truck and drove away at 9 pm awesome customer service in f these guys say something then they can and will do it highly recommended rick I think was his name is awesome. Full tank of gas and oil change came with the truck.
My sales guy, Rick, and finance guy, Gary, were awesome to work with! They worked with me twice now and each purchase couldn't have gone better. I have read some other reviews about the service department, and I will say I also had some trouble getting serviced/called back by people in that department, but otherwise I would recommend Gray Epperson for sales. Thanks guys!